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6.3.2 Other Network Connection Troubleshooting
There are many reasons why a network connection may not be possible.
The following section provides information about general troubles that may occur when
connecting to a network.
If the cause of the problem is unknown or the problem persists, check the items in "6.5 Points to
Check before Contacting Your FUJITSU Scanner Dealer" (page 249) and contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service provider.
■ Failure to connect to a remote computer using its IP address
If a remote computer cannot be connected to using its IP address, and does not respond to a ping
test, try the following steps:
No. Problem Action
1 Connection error between a remote computer
and the scanner, or problem with the LAN
cable.
Check that the LAN cable has been attached to
both the scanner and remote computer
correctly.
If the remote computer is connected using a
LAN cable (straight type), in case auto-mdi
(automatic selection) is not supported, a LAN
cable (crossover type), switch, or router is
required between the scanner and remote
computer.
If this is not the case, the LAN cable may be
faulty. Find a LAN cable that functions
normally and try again.
2 IP address or subnet mask is invalid. On the "IP Address" screen, check that the IP
address or subnet mask settings are correct.
For more details about the "IP Address"
screen, refer to "3.6.1 Giving the Scanner an
IP Address" (page 57).
3 When using DHCP, the DHCP server does not
operate normally, or there is a problem with
the DHCP server settings.
If using DHCP, on the "Network Status"
screen, check that IP address, subnet mask,
and default gateway settings are all correct.
If these settings are not correct, the DHCP
server may not operate normally, or the DHCP
server may not assign valid IP addresses
because of restricted number of leases or
MAC address validation.
Check the DHCP server connection status and
the details of the server settings.
For more details about the "Network Status"
screen, refer to "3.6.11 Checking the Network
Operating Status" (page 89).
- Contents 3
- Copyright 11
- WinDump3.9.5 16
- Introduction 17
- Canadian DOC Regulations 18
- About the Use of Mercury 18
- ■Trademarks 19
- ■Notice of Liability 20
- Symbols Used in This Manual 21
- Warning Label 22
- About Maintenance 22
- ■Safety Precautions 23
- Chapter 1 27
- Scanner Overview 27
- 1.1 Scanner Features 28
- 1.2 Part Names and Functions 29
- 1.2.2 Internal Parts 31
- 1.3 User Types and Operations 32
- 1.4 Scanner Quick User Guide 35
- Setting the Scan Options 36
- Enabling/Disabling the Scan 36
- 1.5 Scanner Requirements 41
- Chapter 2 43
- Basic Scanner Operations 43
- 2.1 Using the Scanner Buttons 44
- 2.1.2 Using the Scan Button 45
- 2.3 Using the Keyboard 47
- Chapter 3 49
- 3.2.1 Menu Tabs 51
- Interface" (page 15) 56
- 3.4.2 Logging In 58
- 3.5.4 Setting the Date/Time 70
- ■ Offset Settings 81
- 3.6.2 Setting the DNS Server 86
- 3.6.4 Setting the NTP Server 88
- ⇒ The LDAP server is set 94
- ⇒ The SMTP server is set 96
- 3.6.7 Setting the Fax Server 97
- ⇒ The fax server is set 98
- 4. Press the [Add] button 100
- Administrator Operations 101
- ■ Renaming a Network Folder 104
- ■ Removing a Network Folder 106
- 6. Press the [Ping] button 114
- ATTENTION 122
- 6. Press the [Save] button 126
- 4. Press the [Save] button 126
- 5. Enter a file name 126
- ■ Clearing the User Logs 127
- ■ Clearing the System Log 132
- 5. Press the [Yes] button 138
- ■ Backing up System Settings 144
- ■ Restoring System Settings 146
- ■ Resetting Factory Defaults 148
- Chapter 4 157
- Regular User Operations 157
- 4.1 Loading Documents 158
- 4.2.2 Main Menu Screen 162
- Startup button 165
- ⇒ Scanning starts 170
- 4.7 Setting the Scan Options 195
- 4.7.1 Color Mode 197
- 4.7.2 Resolution 199
- 3. Select a resolution level 200
- 4.7.3 Paper Size 201
- ■ Long Page Mode 204
- 4.7.4 Scan Mode 206
- 4.7.5 File Format 207
- 4.7.8 Compression 214
- 4.7.9 Brightness 217
- 4.7.10 Contrast 218
- 4.9.1 Viewing a Scanned Page 227
- 4.9.2 Rotating a Scanned Page 228
- 4.9.3 Adding a Scanned Page 229
- 4.9.4 Deleting a Scanned Page 230
- 4.10 Checking the User Log 231
- 4.11 Maintenance 233
- Chapter 5 235
- Scanner Care 235
- 5.2 Cleaning the ADF 237
- Pad assembly Feed rollers 238
- Pick rolle 238
- Ultrasonic sensor 238
- Glide strip 241
- 5.6 Performing a Scan Test 251
- ⇒ The scan test starts 252
- Chapter 6 253
- Troubleshooting 253
- 6.4 Other Troubleshooting 273
- Scanner Dealer 275
- 6.5.2 Error Status 276
- ■ Document feed trouble 276
- ■ Other problems 277
- Label A Label B 278
- Appendix A 281
- ADF Paper Specifications 281
- A.1 Paper Size 282
- A.2 Paper Requirements 283
- 52 64 75 80 90 104 127 286
- 14 17 20 21 24 28 34 286
- 45 55 64.5 69 77.5 90 110 286
- A.4 Area not to be Perforated 287
- A.5.1 Detection by Layer 288
- A.5.2 Detection by Length 288
- Appendix B 291
- Scanner Specifications 291
- B.1 Device Specifications 292
- B.2 Scanner Specifications 293
- Appendix C 295
- Operation Messages 295
- C.1 Administrator Messages 296
- Complete the IP address 299
- Complete the subnet mask 299
- Complete the default gateway 299
- Complete the primary DNS 300
- Complete the secondary DNS 300
- Complete the primary WINS 300
- Complete the secondary WINS 300
- Complete the NTP server IP 301
- Complete the LDAP server IP 302
- Complete the SMTP server IP 302
- C.1.2 System Log Messages 311
- ■ Information 311
- ■ Warning 316
- C.2 Regular User Messages 317
- C.2.2 System Log Messages 332
- C.2.3 User Log 341
- Appendix D 347
- Glossary 347
- Resolution 351
- Simplex scan mode 351
- Network Scanner fi-6000NS 357
- Operator's Guide 357
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